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LNER Press Office

If you are a journalist and have a media enquiry regarding LNER, please contact the LNER Press Office. We operate a 24/7 press office which can be contacted via press.office@lner.co.uk or on 07704 021 208. Calls will be answered by a call bureau which will pass on details to the on-call media officer. If you are a customer looking for support with a booking or details about our services, please contact us here.

Latest News

James Martin joins Routes from LNER

James Martin joins Routes from LNER

06/01/2026

James Martin, Celebrity Chef and TV personality, joins host Jenni Falconer on the latest episode of Routes, the hit travel-focused podcast from LNER, where he opens up about his journey from rural farm life to Saturday morning icon

New Year, New Lounge: King’s Cross LNER First Class Lounge to undergo major refurbishment

New Year, New Lounge: King’s Cross LNER First Class Lounge to undergo major refurbishment

05/01/2026

An extensive refurbishment of the LNER First Class Lounge at London King’s Cross is due to begin at the end of January 2026 as LNER continues to deliver improved experiences for its customers.

LNER Colleague Awarded British Empire Medal for Services to Diversity and Inclusion

LNER Colleague Awarded British Empire Medal for Services to Diversity and Inclusion

30/12/2025

An LNER colleague has spoken of his pride on being awarded a British Empire Medal in His Majesty The King’s New Year Honours for services to championing diversity and inclusion in the rail industry.

Poetry in (Loco)motion: LNER Marks Landmark Year for Rail

Poetry in (Loco)motion: LNER Marks Landmark Year for Rail

30/12/2025

As 2025 draws to a close, LNER is reflecting on a remarkable year for the rail industry by launching a specially commissioned poem to celebrate the bicentenary of the Stockton & Darlington Railway.

Erin Richards joins Routes from LNER

Erin Richards joins Routes from LNER

30/12/2025

From childhood camping trips in France to missing flights in spectacular fashion, Erin Richards has always been someone who thrives on movement and discovery.

LNER Surprises Young Rail Enthusiast with ‘Money Can’t Buy’ Experience After Taunts About his Love for Trains

LNER Surprises Young Rail Enthusiast with ‘Money Can’t Buy’ Experience After Taunts About his Love for Trains

23/12/2025

LNER has surprised a young rail enthusiast with a special, behind-the-scenes experience at Leeds station.

Ho-ho-home for Christmas: LNER Shares Its Top Festive Travel Tips

Ho-ho-home for Christmas: LNER Shares Its Top Festive Travel Tips

22/12/2025

LNER has revealed its top tips for festive travel, as the train operator prepares to welcome hundreds of thousands of customers onboard its services over the popular Christmas period.

LNER Unwraps Festive Edition Of Routes

LNER Unwraps Festive Edition Of Routes

16/12/2025

From Rod Stewart's tree decorating battles to James Martin's live lobster deliveries, stars reveal their festive chaos and family traditions