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eTicket Information

Go contact-free with our simpler and smarter eTicket

What are the benefits of eTickets?

Contact-free travel
Our eTickets are easy to use on your phone or can be printed at home.
Avoid queues at the station
Your phone is your ticket. No need to pick up your ticket at the station, meaning less time queuing.
Instantly receive your ticket
You no longer need to activate your ticket. Once you’ve made your purchase, your eTickets are instantly available to download or print.
Share a ticket with ease
Buying a ticket for someone else? Our eTickets can be easily shared with family or friends. Simply share the email containing the PDF.

How do eTickets work?

You can download eTickets straight to your Apple or Google Wallet and show the ticket on your phone.
Or you can print out the PDF eTicket if you prefer to have a hard copy.

What's the difference between eTickets and mTickets?

You don’t need to activate eTickets like you do with an mTickets
Changing your journey or applying for a refund prior to travel will be easier than before

Get the LNER Mobile App

Download the LNER app to easily book and access your eTicket, from here you can download it straight to your phone to have easy access to it, ready for your journey.

To benefit from the brilliant features of the LNER app and to join our loyalty scheme, LNER Perks to get £5 free, simply visit the app store on your device and download our app!

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