LNER Family Tickets

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Do I need to book a ticket for all the children even if they’re under 5?

While the National Rail Conditions of Travel state that children aged under 5 years old travelling with an accompanying fare-paying passenger can travel free of charge, they're not guaranteed their own seat on busy services. In order to guarantee a seat, we recommend under-5s are included as part of the overall number of people travelling with the LNER Family Singles, but the decision is entirely at your discretion.

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What is considered a family when purchasing a Family Single?

A family is defined as being between a minimum of 1 adult and 1 child (aged 5-15 years old inclusive) up to a maximum of 2 adults and 4 children (aged 5-15 years old inclusive). The group size must be specified when you buy the ticket. All tickets required for travel must be bought at the same time. By the way, you don’t all need to be related!

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How do I book a Family ticket?

Booking a Family Single ticket is exactly the same as booking any other type of ticket. Choose where you'd like to travel from and to, what date you'd like to travel and how many adults and children are travelling.

Then choose from the available travel times in our journey planner and don't forget to reserve your seats!

A family is defined as being between a minimum of 1 adult and 1 child (aged 5-15 years old inclusive) up to a maximum of 2 adults and 4 children (aged 5-15 years old inclusive). The group size must be specified when you buy the ticket. All tickets required for travel must be bought at the same time.

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Is it possible to book a First Class LNER Family Single ticket?

No, LNER Family Single tickets are only valid in Standard.

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Can I break my journey with a Family Single?

No, you have to travel on the trains you chose when you booked.

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Are LNER Family Single tickets refundable?

No, LNER Family Single tickets are non-refundable.

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