Toilets are located in the main entrance hall and on both platforms.
Transport links
Taxis and accessible taxis available.
Step Free Access Notice
Please note that between Monday 9 September and Sunday 1 December 2024, there will be no step-free access to platforms 1 and 2 due to essential upgrade work to replace the lifts at this station. If you require assistance, please speak to station staff or contact us about Assisted Travel.
Opening times
Travel Centre
Mon-Fri - 07:00-14:00
Sat - 08:00-15:00
Sun - 09:15-16:15
Station Services
Facilities
Toilets
Cash Machines
Baby Changing
Car Parking
Council Car Park
Spaces - 124
Charges
Off-peak £N/A Per Hour £N/A Per Day £3.50 Weekly £N/A Monthly £N/A Three Months £N/A Six Months £N/A Annually £N/A
Seated Area
Cafe/Bar
Costa coffee available as well as vending machine on the main concourse
Taxi Rank
Berwick is a large station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operators are A1 Cabs 01289 308524, Fifes 01289 307188 or Berwick 01289 307771
Self-Service Fastticket
Waiting Room
First Class Lounge
Opening hours
Monday - Friday
06:00 - 18:00
Saturday
06:00 - 18:00
Sunday
09:30 - 18:00
Located
Platform 2
Assistance Dogs and other well behaved dogs on leads will be permitted in all LNER Lounges
Tickets Accepted
Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
Any First Class Anytime ticket valid for travel on the LNER route
Any LNER First Class packages
First Advance (routed LNER/LNER & connections
LNER First Class Flat Fare (routed LNER/LNER & connections)
LNER First Class Reader Offer (routed LNER & connections)
LNER Self Print First Class Upgrade voucher (routed LNER/LNER & connections)
Inclusive Tour Tickets
Weekend First
Restricted tickets
All First Class tickets valid only on other train operators, including Caledonian Sleepers
When arriving for booked or turn-up-and-go assistance, the meeting point is the Ticket Office, located on the main concourse. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.
Accessibility
Induction Loop
Wheelchairs Available
Accessible Ticket Machines
Step Free Access
This station has step free access to all platforms.
This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955
Lift available from station forecourt to platforms 1 & 2.
RNIB Map for all located just to the left of the station entry doors.
Please note that between Monday 9 September and Sunday 1 December 2024,there will be no step-free access to platforms 1 and 2 due to essential upgrade work to replace the lifts at this station. If you require assistance, please speak to station staff or contact us about Assisted Travel.
Impaired Mobility Set Down
Ramp For Train Access
Help points
Help Point
Information and assistance can be found at the Travel Centre.
With eight covered cycle stands protected by CCTV within the car park you can bring your bike to the station, but places are limited.
Where can I find the rail replacement services?
If your train is being replaced by another service you can find out everything you need to know on this page.
Where is the nearest taxi rank?
As a large station, Berwick offers a taxi rank that’s usually got a ride available meaning you shouldn't have to book ahead. The main taxi operators are A1 Cabs (01289 308524), Fifes (01289 307188) and Berwick (01289 307771)
Are bus services available from the station?
They are and you can get the timetables to make your trip simpler here.
Is there airport connectivity from the station?
There are currently no airport services from this station.
