LNER Perks

Where rewards add up along the way

Join over 1 Million other LNER Perks members and start saving today!

Sign in and sign up today and get £5 free credit to spend on LNER journeys straight away plus 2% credit back every time you travel with us.

Sign in or create an LNER account to join LNER Perks today.

 

We’re celebrating our Perks members this month

To say thanks a million for helping us hit a million, we’re giving our members gigantic bars of Tony’s Chocolonely, an exclusive selection of brews from Beer52, and a once in a Perks-time competition.

 

To get involved download our app and sign up today!

£5 credit

As a thank you, we’ll give you £5 credit as soon as you join – just because.

2% back

If you're on our trains you will earn 2% credit for every £1 you spend. Save it, gift it, donate it - the choice is yours!

Exclusive perks

Enjoy exclusive savings on things like hotels and days out. Plus you'll get little treats from LNER and our partners along the way.

Win

Get involved in our monthly competitions, just for you from LNER and our partners.

Refer a friend

Get £10 credit for both you and your friend when you refer a friend to LNER Perks, use you credit to explore the beautiful East Coast!

Exclusive offers for Perks members

Enjoy exclusive savings on things like hotels and days out, plus treats from LNER and our partners.

To access these offers and more offers in the future, sign up to LNER Perks today and download the LNER mobile app.

Four months of The Telegraph

You’re one in million! Perks is now four and we also have one million members.

To celebrate this and you, we are partnering with the Telegraph to give you four months of their subscription for free*.

Stay informed, well-advised and thoroughly entertained, whether you’re on your commute or heading for an East Coast holiday. Try four months of The Telegraph completely free of charge and follow live news updates, comment and analysis from the UK and around the world. You’ll also find valuable guides and tools to help you manage your money, live healthily and plan your next getaway - at home or abroad.

Claim this offer today and unlock The Telegraph’s award-winning website, plus their unrivalled news app.

Don’t miss your special offer. Try four months free, then read on for just £12.99 per month for the first year.

Visit or download the LNER App now

LNER Beer52 Case

Enjoy a taste of the East Coast, with our exclusive LNER case with Beer 52.

 

Enjoy a taste of the East Coast, with our exclusive LNER case with Beer 52.

The LNER case includes eight beers from – London, Leeds, York, Newcastle and Edinburgh! So why not try a beer inspired by your favourite destination?

The LNER case (worth £27) is FREE to Perks Members, you’ll just need to cover £4.95 postage at checkout.
Box includes:

- 8 new, exclusive beers
- Two tasty snacks
- Ferment magazine

 

How to claim

  1. Simply download or login to our app and join LNER Perks
  2. View the offer in the LNER app and click the link to claim your offer
Visit or download the LNER App now

20% off Lets Eat At Your Seat onboard in Standard

Save 20% on your food onboard without leaving your seat when travelling onboard an LNER train in Standard.

How to claim

On the LNER app, visit the Perks offers section. If you are not a member of LNER Perks, join for free today and get £5 off any LNER journey.

When onboard, scan the QR code at your seat, make your selections and then enter the discount code from your LNER app at the Lets Eat At Your Seat checkout.

Visit or download the LNER App now

A one in a million treat

You’re one in a million, so come join us in York and Newcastle to receive a personalised LNER x Tony’s Chocolonely bar!

 

You’ll find all the invite details below:

 

  • 5,000 personalised Tony’s Chocolonely x LNER chocolate bars (180g) are available (whilst stocks last).
  • You must be an LNER Perks member to receive your free bar. Sign up here if you’re not already, as you’ll need to show us your account area.
  • Newcastle Station: 28 and 29 October 2024.
  • York Station: 30 and 31 October 2024.
  • Timings: 7:00 – 19:00 or, whilst stocks last.

T&Cs apply: 5,000 personalised chocolate bars are available, but these will be subject to availability on all dates. You must be a LNER Perks member to receive a free bar. Perks members must be present to receive their free personalised bar.

How to join LNER Perks

Get the best experience with the LNER app

Join our trusted loyalty scheme, LNER Perks in just three easy steps:

  1. For the best experience, download or open the LNER app.
  2. Sign in or create an account
  3. Tap to join LNER Perks


You can also join LNER Perks in your Account. Join today to get £5 to spend with LNER and start collecting 2% credit on LNER journeys.

Booked elsewhere? Add an LNER journey

(That's okay, we forgive you!)

 

If you didn't book direct with us this time don't worry you can still benefit from our new loyalty scheme, LNER Perks. 

 

How to earn credit if you booked elsewhere:

  1. Sign in or create an account on the LNER app
  2. Tap to join LNER Perks if you don't already have an account with us.
  3. Upload your tickets from the last 7 days to earn 2% credit for your LNER journeys.

 

Our charity partner

Our charity partner, CALM, is close to our hearts. You can choose to donate your 2% credit to this well-deserving cause.

 

CALM is the Campaign Against Living Miserably and they’re leading a movement against suicide, the single biggest killer of men under the age of 45 in the UK, through frontline services, national campaigns, and by building communities.

 

 

Got questions about Perks?

Check out our frequently asked questions below for more information on joining, earning and spending!

 

Our full list of FAQs can be found here.

How do I join LNER Perks?

You can join LNER Perks by visiting LNER.co.uk/perks or by downloading our LNER mobile app. You’ll need to sign into your LNER account or create a new one, then click to join LNER Perks. 

How do I claim the £5 credit when I join LNER Perks?

When you join, the £5 joining credit will automatically be added to your LNER Perks credit balance.

I’ve already made a booking, can I still join LNER Perks and get my 2% earned credit?

Yes, if you’ve already booked your tickets, you can earn the 2% credit if you join the LNER Perks loyalty scheme within 48 hours of purchasing your tickets. All you need to do is visit LNER.co.uk/perks and join.

Join LNER Perks now

Can I join LNER Perks and earn credit on my Season Ticket?

Yes, you can benefit from LNER Perks if you’re a Season Ticket holder, based on the following:

1. Season Tickets must be purchased through LNER.co.uk (desktop website and mobile website) or the LNER mobile app

2. The Season Tickets meets the following qualifying criteria: 

  • The Season Ticket is a weekly, monthly or annual ticket
  • The journey covered by the Season Ticket is made between qualifying starting and destination stations and is ‘Route: Any Permitted’ . See the eligible routes here
  • The Season Ticket is a full price adult ticket (excludes Child tickets)

For monthly and annual Season Tickets, earned credit will be apportioned on a monthly basis, see how we do this here

Can I still get the 2% earned credit if I don’t book direct with LNER?

Yes, if you’re on our trains, you can earn 2% credit. You’ll need to download our LNER mobile app, join LNER Perks and follow the process for importing your ticket, using your barcode or ticket collection reference. You’ll be able import your journey using an eTicket, using your ticket collection reference if you collected at the station, or using the barcode on a paper roll ticket.   

You can import tickets provided you meet the following criteria:

  • You must be a member of LNER PERKS at the point that ticket is added
  • Be valid for travel on a LNER train (whether for the whole journey or just part of it)
  • Have a travel date no more than 7 days prior to the date of the ticket being added to LNER PERKS
  • Not have been previously added to the scheme 
  • Not have been sold online through lner.co.uk (desktop website, mobile website) or the LNER mobile app
  • Not have been refunded
  • You must have made a seat reservation for the ticket at the point of booking
  • You must not have previously added more than one other ticket with the same travel date
  • You must not have added more than 15 tickets in the last 7 days
  • You must not have added tickets with a combined cost of over £1,000 in the last 7 days

 

 

 

 

What journeys are eligible for the 2% credit?

All LNER journeys are eligible for the earned credit, whether you’re travelling on LNER for all or part of your journey.

Can I gift my LNER Perks credit to someone else?

Yes, you can gift your LNER Perks earned credit to friends or family by changing your credit into an eVoucher. You’ll need to have a minimum of £10 earned credit to be able to buy a gift eVoucher with your Perks credit and you can only spend this eVoucher on the LNER mobile App.

See your LNER Perks balance 

What can I spend my 2% earned credit on?

You can spend your 2% earned credit on LNER Advance train tickets booked directly with LNER.

What can I spend my £5 joining credit on?

You can spend your £5 joining credit as part payment for LNER Advance train tickets when booking through LNER against purchases of £5.15 and over.

You cannot donate your £5 joining credit to one of our charity partners, and you cannot use your £5 joining credit to buy a gift eVoucher for friends or family. 

I can’t see any offers in the LNER app, how do I get access?

You must be a member of LNER Perks to see our exclusive offers. Simply join LNER Perks today and open or download our mobile app, and you’ll see your available offers.

Join LNER Perks

My offers aren’t showing up in the LNER app

We’re really sorry if you’re not seeing your offers, please check back later and if the problem persists, please contact us here

My promo code / QR code doesn’t work

If your promo code or QR code isn’t working, please refer to the individual offer terms and conditions which will detail what to do in this instance. These Terms and Conditions can be found in our mobile app, in the offer promotion. If you cannot find what you are looking for, please contact us here.

A note on your privacy

By joining LNER Perks, you agree to receiving loyalty communications and you accept the Terms & Conditions and the updated Privacy Policy.