Are LNER Family Single tickets refundable?
No, LNER Family Single tickets are non-refundable.
Family Singles are valid to and from London King's Cross and 16 different cities. You can even travel between other cities like York and Newcastle or Newcastle and Edinburgh. Use the dropdown at the top of the page to find out where you can go from your nearest station.
Your Family Single offers an all-in-one ticket for your family at a fixed price for each leg of your journey. You only need to buy one outbound ticket and one return ticket that covers everyone. Family Singles start at just £27.50 between Peterborough and London and between York and Newcastle.
One ticket covers travel for up to two adults and four children up to 15 years old all for the same great price.
Our new Family Single tickets add extra flexibility to your family journey. You can book your outbound and return journey separately.
That means you can guarantee your great outbound price, even if you haven't finalised your return trip yet.
Want to get a kick start on your holiday? Family Singles can be used to book Peak tickets, as well as Off-Peak tickets at no extra cost.
So whether you want to get started early, or give yourself more time to get the kids out of bed, the choice is yours.
If you're taking the family on a day out to London, you can save on attractions in London with the exclusive UK attractions deals available with your train ticket.
Normally under 5 year olds travel for free on our trains and don't need a ticket. This means they also don't get a seat.
If you're travelling with under 5 year olds, they need to be included in your total when booking your Family Single ticket.
Take a seat, put your bags to the side and let your children explore our new Family Lounge in London King's Cross.
The new Family Lounge, created by LNER along with other train operators, offers a space for children to play and explore, whilst parents can take a break.
Open during travel centre hours, area is a welcoming space for families travelling by train. Please be aware that children must be accompanied by an adult at all times.
Grab a free activity pack and crayons when you ride with us this summer. Eleanor's activity packs are filled with games, puzzles, stickers, and more and are themed around some of the wonderful destinations across our route.
Order your pack using the Let’s Eat At Your Seat QR code and we’ll bring it straight to you.
Family days out don’t have to be spend, spend, spend. Show them culture, history and the great outdoors with our savvy guide to days out that cost on a budget.
Each year more families in the UK are choosing staycations rather than vacations. We've helped find the friendliest cities in England to visit.