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Travelling with your pets
We love having your pets on our trains, but we do have a few rules when they travel with LNER.
Date & time
Passengers
What are the rules for bringing a pet onboard?
Up to two dogs, cats or other small domestic animals can travel with you for free
Please keep your pets and carry cases safely out of the aisles
And keep dogs on leads throughout your journey and off the seats
Bringing additional pets? For each additional pet, you may have to pay up to a maximum of £5 for each journey.
Travelling with an assistance dog?
If you’re travelling with your assistance dog and you also need assistance, let us know before you travel.
Fill in our Assisted Travel online form here
Or call our Assisted Travel team on 03457 225 225 before 10pm the night before you travel at the latest.
For more information about Assisted Travel, visit our Assisted Travel page.
Top tips to keep your pets happy
Travelling by train can be a new and strange experience for your pet. Loud, unexpected noises and large groups of people may be stressful for an animal, especially if it’s their first train journey. Consider travelling at quieter times of day if you think your pet may find this more relaxing.
The aisles of the train are usually busy with people, luggage and trolleys. Sitting by the window and keeping pets by your feet away from the aisle will stop them getting startled by passers-by.
You’ll find water bowls at lots of our stations, but it’s also a good idea to bring extra water and your own bowl for the trip. Top up your supplies at a water refill point.
Pets in First Class
First class ticket holders well-behaved dogs (on leads) and assistance dogs are welcome in all of our First Class Lounges and of course onboard our First Class coaches.
